60++ cruises so I have been there done that to include many Holland America Cruises.
I found this Zaandam experience to be perhaps the worst of all my Holland America cruises. It simply is not up to par. There are no huge differences but multiple small things that overall add up to a lot of disappointments. Sadly many of the small shortcomings could seemingly be fixed at little or no cost but somehow it goes on. The once very proud premium Holland America line is not what it once was.
A few observations: