Norwegian Sun Review
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We cruised on the Norwegian with another couple. We were in stateroom 8051. The bed looked and felt like they got it out of a 'pay by the hour' motel. It had depressions more than an inch deep in the mattress where too many people had slept. They have probably never replaced the mattresses since the ship first sailed in 2001. The mattress was also hard as a rock. I ended up with three egg crate foams and a thick mattress pad on the bed before it was even comfortable enough to sleep.
The A/C didn't work for the first five days. I had to keep the curtains closed to keep the room from becoming hot. The hallway was cooler than my room. One customer service person suggested I leave my door open to the hall when I was in the room. I suggested they fix the A/C. They also suggested I keep the curtains closed at all times. I told them I didn't pay extra for a balcony room so that I could keep the curtains closed. After the A/C was 'fixed' the hallway was still cooler than the room even though we had the thermostat set on the coolest possible setting. The shower was tiny! Shockingly tiny. Sometimes the toilet did not flush.
The balcony was a disappointment since it was shallow...the chairs did not have foot rests so I couldn't really sit and put my feet up to relax.
Cabin Review
Mid-Ship Balcony
A/C did not work the first five days. The bed was rock hard and had deep depressions where too many people had slept in them. I doubt the mattresses have been replaced since they put the Sun into service. I needed three eggcrate foam pads and a thick mattress pad to be able to sleep without pain. Sofa is too big and takes up too much room. Shower is tiny. I mean TINY. Toilet sometimes did not flush. Even after the A/C was 'fixed' the hallway was cooler than the room even though we had the thermostat on the coolest possible setting. Felt like I was in a cheap, pay-by-the-hour motel.