Royal Princess Review

4.0 / 5.0
1,777 reviews

Not so Royal cruise.

Review for Canada & New England Cruise on Royal Princess
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chevytrkr
6-10 Cruises • Age 70s

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Additional details

Sail Date: Oct 2014
Cabin: Deluxe Balcony

First, let me preface my review by stating that my opinion of the ship and the cruise is soley based on my experience, and will probably differ from other cruisers who were on the same cruise as I was.

Embarkation at the Brooklyn Cruise Terminal (Red Hook) was terrible. Waiting in line for over an hour to get processed while priority cruisers zipped through the line in no time at all. Most of the agents were there to process the priority cruisers and the rest of us (the majority) were treated like second class citizens. Ironically, I became a priority cruiser on this cruise and look forward to my next cruise so I can get this treatment. Red Hook needs to add more agents when the large ships are in port and process the priority passengers in another area. Hopefully I will never have to cruise out of this port again.

Once on board, the wait for an elevator to our room took a while. The lack of stairs in the middle of the ship is a poor design. You have to go to either the front or the aft elevator section to use the stairs. A review of our room is separate. If you book a room on deck 8 (Emerald), don't book one over the Princess Theater. Way too noisy.

Cabin Review

Deluxe Balcony

Cabin DF

Our cabin was situated above the Princess Theater. Three times a day for six days we could hear the loud music from the shows in the theater. The worst was at 10:00 p.m. when we were in bed trying to sleep. Sound deadening material must have been omitted from the ship design. In addition, when we were at sea during high swells, a very loud banging noise could be heard in our cabin. The noise seemed to be coming from inside the wall or the ceiling. We called the Passenger Services Desk and an engineer was sent to our room to investigate. Neither he nor his assistant could determine where this noise was coming from. This noise ruined our sleep for three nights during the cruise. I would think Princess would have compensated us for our discomfort, but instead ignored the problem and didn't get it resolved. I suppose the next passengers in that stateroom will have to go through the same experience we did until eventually the problem will be fixed. Our room was nice, but hardly any room to maneuver for two people. The sofa bed was very uncomfortable as the cushions kept sliding off the folding box spring. The bath was small, and the water pressure was so bad it hardly reached my body during my showers. It was also difficult to regulate the water temperature. Televison had a nice variety of movies to watch, and the high definition screen made watching TV better than those old TVs. Princess should invest in signing up for Dish or Directv so a better variety of programs could be available.

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