Oriana Review

-- / 5.0
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Worst Cruise ever, couldn't wait to get off.

Review for the Eastern Mediterranean Cruise on Oriana
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alfie the great
First Time Cruiser • Age 80s

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Sail Date: Oct 2014
Cabin: Suite with Balcony

When we arrived at Southampton, my husband and I were looking forward to our holiday. We booked one of the Suites, with Butler. The bathroom toilet was dirty and stained, the grout in the tiles on the shower tray was filthy, the verandah windows were rusty, and,stained and the runners were filthy we complained and they tried to clean the bathroom, but said they couldn't do anything about the windows, they said they would have to wait till the ship had a re-fit. outside on the verandah the matting on the floor was covered in white paint splashes, as were the chairs, table and cushions where someone had carelessly painted the walls and rails.

Air/conditioning stopped working on 2 occasions. Toilets didn't work one day for many hours. After the 4th day it was announced that passengers were falling ill with the Noro Virus, Captain blamed passengers for bringing it on board, but having watched the crew and there standards of hygiene I have my doubts. Several times I witnessed staff wiping there noses on there hand or arm, and when going ashore the only people being told to use the sanitation gel was the passengers the crew were allowed to go up the gangway without using the gel. P & O brochure advertises "travel in style and luxury- home from home . NOT TRUE. we spent the last 10/11 days just staying in our cabin if we were not in port, we were too worried about catching the BUG! the service in the restaurant was not good, food just plonked in front of you, and the self service on deck 12 ceased to be after they announced the ship had Noro Virus on board.

we were not allowed to even pick a pkt. of salt up the staff had to plate your food up for you. we have had several cruises on two other lines but this one has been the worst holiday ever, never again will we cruise P&O.

Cabin Review

Suite with Balcony

Cabin AB

worst holiday ever, suite was not as stated in brochure, not clean, and certainly not "home from home"toilets didn't work one day, and the A/C wasn't working twice. Many people went down with noro virus, we spent most of the evenings in our cabin trying not to catch it. will never have another p&o cruise.

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