Celebrity Summit Review

4.0 / 5.0
2,476 reviews

NEVER AGAIN

Review for Canada & New England Cruise on Celebrity Summit
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NevadaJan
6-10 Cruises • Age 80s

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Sail Date: Oct 2014
Cabin: Deluxe Ocean View with Balcony 2A

From beginning to end,we were totally disappointed! The Cruise Director was way over the top and always hawking for bucks and his staff were rude. We tried to take cooking classes and the cook couldn't speak english well enough for us to understand and the accommodation for the events were awful. We tried to take their crafts classes and again, the staff was rude. We did love the Ilearn classes from Apple.

On the food side, we were disappointed and felt it was bland. The service was marginal at best. Billy up in Ocean View was wonderful and our cabin steward was terrific. We agree about the TV - they could get cartoons but the movie channel was awful and heaven forbid if you wanted to see sports or news. They need to get better coverage. The CR didn't want to hear suggestions and never answered our posts as he requested us to give him. They completely ignored the fact that we were in Canadian waters with Canadians on board for their Thanksgiving. We had to ask a wine steward to NOT serve us because his after shave was so offensive. The food was OK - we tried a speciality restaurant and were very disappointed. All they want on this cruise is more and more money - you have to pay for everything and they haunt you to death about it. Give us a break - we want to relax and have a good time, not have to put up with you reaching in our pockets all the time. This was our first and last cruise with Celebrity.

Cabin Review

Deluxe Ocean View with Balcony 2A

Cabin 2A

Rooms were OK. I was disappointed that the floors in the bathroom were not "clean" - the grout lines were dirty and there was broken tile in the shower. I would like to see the beds up a little higher and give us more room to store under as well as not be so low to the ground. Also, it would be nice if the lights over the desk were better...hard to see at night.

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