Like many we were concerned based on some of the reviews but picked this cruise due to the port location. We had a wonderful time and have no problem recommending both the ship and the cruise destinations. Galveston port is a challenge because 2 ships are leaving at the same time. Keep in mind Royal is leaving from terminal 2 as you make your parking plans. My advice is to arrive early. We were in the security line at 9:45 and were on the ship exploring within 45 minutes. Royal promised staterooms ready by 1 which they met. We boarded and took the elevator to the highest point, then walked and explored our way down. We found all of the Royal staff to be excellentWe had a couple of minor service issues from our travel agent and they promptly answered our questions and generally made us feel welcome.
We at the majority of our meals in the MDR and had great service. We enjoyed the table conversation and lounging through meals over the rush of eating at the buffet in the Windjammer. Our MDR waiters we attentive and even brought extra entrees if we had trouble deciding. We enjoyed all of the entertainment and the activities. The ship is very clean. The only time we felt pressured to buy something was when my wife visited the spa. They did try to hard sell her, but after a polite no she enjoyed the rest of the experience. We booked our excursions thru Royal and all 3 were good. I know people say you can save by going outside but we didn't want any hassles. They met us immediately off of the ship and took care of everything from there. Hope you have as good as time as we did.
Deck 3 location easy walk to MDR and ice rink. 2 floors up to promenade so if you can handle a few stairs no waiting at the elevator. Quiet hallway that dead ends so not a lot of foot traffic. Room was clean and cabin attendant was fantastic. She introduced herself the first day and the only time we saw her in the room she was rushing to make sure we had fresh ice. They've installed flat pane tv's which look nice but channel selection is limited. Pack a power strip there are only 2 outlets and both are on the dresser.