Noordam Review

Poor Food and Excursion Experiance

Review for the Eastern Caribbean Cruise on Noordam
User Avatar
AEPRINCE66
6-10 Cruises • Age 80s

Rating by category

Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service
Cabin

Additional details

Sail Date: Nov 2013
Cabin: Standard Interior Stateroom

We got our 100-day medallions on that cruise. We were celebrating my wife's 75th birthday.

The food was inferior to all of our other cruises. The meals in the Lido buffet were inferior (mostly funky foreign dishes). Nobody knows how to cook short ribs even though they were served three different times and never were they short ribs. The turkey was liked pressed meat. Never got escargot; a favorite for years. Steaks were hard as nails and filets were below par. I could go on and on! The only good meals were in the Pinnacle Grill where we ate twice. Breakfast was the only reliable good meal as well as the hot dogs and hamburgers at the outside grill for lunch. VERY DISSAPOINTING.

But the final straw was when the cruise excursion group cheated us out of more than $100 buy not giving us the same opportunity as others to cancel an excursion when we arrived late in port. When we disembarked, we were told to wait off on the side until 3:00 pm. Apparently shortly thereafter, they were informing people that they had an option to cancel. At 3:00 pm, the 12-14 of us who were not informed showed up for an excursion that missed a few places because it had to be cut short because of darkness. We got back in total darkness at the time the ship was scheduled to depart. We were running for the gang plank and my wife who has COPD was almost falling down and crying. She was so upset that we skipped dinner. I confronted the excursion manager the next day he provide a small rebate after a heated discussion. I then attempted to contact the hotel manager at the front desk and the feedback the next day was that he would not see me and that the excursion manager had already handled it! That's not the way to treat Mariners.

Cabin Review

Standard Interior Stateroom

previous reviewnext review

Find a Noordam Cruise from $296

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.