We were first-time cruisers, a family of 4 (2 daughters, aged 13 & 12), with high expectations. Whilst checking in to board, we were suddenly informed that our passports were to be retained & would be held by the ship fro the duration of the cruise. The reason? A vague explanation that it was a requirement for certain nationalities, ours being Australian passport holders.

Once on board, we asked Guest Services for an explanation, this time to be told that immigration officials randomly select passports for inspection - all very vague & unsettling in that there was no proper documented explanation or warning.

Our cabin was a shock and disappointment. We had a family interior cabin, that consisted of a double bed with the 2 single Pullman beds being lowered from the ceiling (by the cabin steward every night), so they extended over the main bed. This resulted in having to crawl to the end of the bed in order to get out so as to avoid bumping one's head! It also meant that during the day, we could not have a rest if we wanted to, as only the main bed was available. (The Pullman beds were drawn up each day into the ceiling.) Very misleading indeed, as nowhere is this cabin layout shown with the Pullman beds. We requested an upgrade, but were told the ship was full, so it was not possible. However, the beds were extremely comfortable. Read more