About 20 years ago we took a Holland America cruise to Alaska on the Noordam with my parents, and an Uncle and Aunt. We all had very positive memories of that experience. This time we took the same trip with 2 of our children, and their spouses, to celebrate our 60th wedding anniversary.
Unfortunately I had some extremely upsetting times on the cruise this time. We had asked for a handicap room because I have balance problems, especially in the shower. The 2 foot wide shower was not helpful, especially with with a pulldown chair up against the wall that took up some of the 2 feet. l I can't imagine a very handicapped person showering sitting on the chair with such limited space. I have experienced much better to say the least. Also, the very first morning the very odd toilet you you provide didn't work so a plumber was called. Latter that same morning the shower head kept drooping, making showering a challenge. My handyman husband fix it but again the plumber had to be called. He installed a completely new unit. Then, on the very last day the toilet didn't work again. Our son in law thought it was because too many people were trying to use the toilet at the same time. Our son also had a toilet problem on the first day.
In my opinion your bath towels were too big and bulky. We have traveled a lot of the world, and the USA, and never experienced such huge towels. I have to wonder if the person who collects the towels off the floor is the same one who replaces clean towels without hand washing?