On my previous Azamara cruises, I was amazed. Unfortunately, this cruise was not amazing. I booked directly with Azamara in October. At that time I was told that if I booked my excursions on line at least 4 days prior to sailing, I would get a 25% discount. After I paid my final payment, I was told that the discount had been withdrawn without notice. I was upset. I wrote and called Azamara expressing my thoughts about the change hoping that somebody at Azamara might realize that changing the terms was an error. That did not happen. On the ship, I met several people who had the same experience. Some folks had been promised a 50% discount which did not happen. Not booking tours from Azamara was actually a good thing. I did a lot of research before sailing. I booked some private tours and found my way independently. I enjoyed the ports and had a great time doing my own thing.
We booked our plane tickets from choice air because they were offering a $1000 discount per cabin if we used their service. Even though the fares were a bit higher than booking directly with the airline, the $1000 discount was too good to pass up. Our air arrangements were good. We had no problems with the air. We did meet people on the ship who did have problems. Choice Air emergency people helped them. I would use Choice Air again. We flew into LHR 4 days before the cruise. I booked a transport from Simply Airports which I have used previously to take us into the city. The fare was good compared to a black taxi. I Paid £37. However, their price to get to Southampton at £160 was high. We took the National Express Coach from Victoria Station to Southampton. Fare was £13 for both of us. I took a taxi on both ends because we had luggage. Total cost from hotel in London City to the ship was £37. It was easy.
Embarkation was quick. Cabins were available at 1:30 pm. Our cabin was on deck 7 slightly forward. This was the 3rd time on the Journey staying on deck 7. Deck 7 is between 2 decks of cabins. Best place to be to avoid noise. Our cabin was nice and tidy. Furniture, carpeting, etc. has not been changed since my first time on the ship in 2009. It is showing signs of wear and tear. Cabins need a facelift. Bed was hard. Pillows were thin. After the first night, we had our steward put a foam pad on the bed and change the pillows. Our cabin service was excellent.