First cruise for our family with two daughters 7 &15 I was a little concerned prior to the cruise due to negative reviews on this site. I am not sure if our standards are lower being first time cruisers, but we really enjoyed our time on the ship. I realize people who have bad experiences are more likely to write a review, but I just do not get all the negative reviews.
We got to the terminal about 11:00 am, on the ship by 12:45. Crowded, but a simple process even with kids.
Cabin- We had a balcony on the 10th floor. All four of us were in one room. The room actually has a lot of storage for a small room. We enjoyed the balcony and would recommend it to first time cruisers.