Well all I can say is DO NOT believe any of the negative reviews you read. This was our first cruise and I had no idea what to expect but I can say that from beginning to end everything was perfect. We are a couple with two teenage children. they loved it and so did we.
The ship is like a luxury 5 start hotel. I know I have stayed in plenty. the attention to detail and effort made by ALL the staff meant that nothing and I mean nothing went wrong. Even when I lost my reading glasses I went to the reception and there they were.
The food was excellent, the entertainment fantastic and the cleanliness exceptional. Not a piece of litter to be seen anywhere.
Cabin clean and very modern. Very quiet and sumptuous. Steward did everything we asked even separating a double bed into two singles.