Serenade of the Seas Review

Super Holiday

Review for the Mediterranean Cruise on Serenade of the Seas
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mincher
First Time Cruiser • Age 60s

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Value for Money
Embarkation
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Sail Date: Jul 2014
Traveled with children

In brief our holiday on Serenade was perfect, from boarding to embarking. First Cruise ever. Had read many reviews before going so had an open mind but honest people who complain are truely nit picking. You spend $11,000 dollor and complain, as some previous reviews report, then well what can one say.

Our Room was On floor 8, always clean and well attended twice a day without fail (thankyou Martha). We did have envelopes placed in our room at the end of the holiday but honest no pressure to put anything in it. Booked one trip with Royal Carribbean (Rome) which was outstanding throughout the 10 hour day. Other ports were tried on our own and all of us had a great time in every destinations. Food excellent throughout, had my time dining and tried formal, casual, smart casual and pool areas to eat., ALL excellent quality,massve variety and. Every single member of staff we met on this ship were both proffessional and very friendly. (good recrutment process) Did not have drink package but prices acceptable and cost at end of our trip is as what we expected to spend. Yes customer service staff didn't always have enough knowledge of all local port areas enabling us to do it on our own but as soon as we got of the ship there was alway a local information desk that helped us get the best out of the day. Of course staff are going to try and get you to purchase there excursions, drink packages etc, they are a company trying to make mone but it was not a hard sell to make you uncomfortable. Entertainment was average but watchable but non of us were bothered about this as our main reason for booking this particular cruise was all the destinations on the ships itineray while having a clean well organised ship with 4/5 star rating. Thank you and hope to come again on this beautiful ship.

Cabin Review

excellent

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