We are experienced cruisers; this ship takes about 2000 passengers, a mid size vessel
It rains in Alaska. A lot. So on the external seating areas there is a lot of mopping up to do. This is done slowly and without enthusiasm, which reduces available seating.
The daytime activities on board ship lack imagination. I'm not keen on gambling and Bingo, and I've seen the fruit carving too often. There's a lot of singing. We had the Three Divas as guests, who were excellent, but the approx 14 member show team totally lacked fizz. The comedian was the "what's your name, where are you from routine; we found him embarrassing- he was demoted to "adult" late night. The cruise director was very hard working, but needs to adapt the program to the cruisers on board.
The usual art auctions were carefully avoided -it was mainly prints at grossly inflated margins; I only collect originals now as prints always fade in time.
The ship has 2 small dance floors; I don't do head banging, but if you are a Ballroom dancer or similar, forget this ship for that activity. They taught some Latin dances, (fair, 'cos that's "on the spot") but didn't give an opportunity to show them off at night.
Port and shore was the usual mix offered by external providers. The tour highlight for us (TheWhite Horse Pass Railroad) was cancelled. We knew about this 36 hours before but the ship waited until midnight before putting this info outside doors, leading to a scramble the next morning.
The food was good, but the "freestyle dining" struggles at peak times. The reception system at the dining rooms causes delays at the door. The waiting staff are well up to the average, no problems there.
Disembarkation was well regimented and we saw no problems. But embarkation was a different story - some folk waited over 2 hours - Probably due to US Homeland security which fingerprints everyone and is not quick. Turn up early and you may get through quicker.
Our cabin was an outside with large porthole, but probably the smallest we've ever had, barring one very old ship years ago. The location did not suffer from vibrations nor engine noise, in fact it was a quiet ship mechanically.