Dream? More of a nightmare!: Thomson Dream Cruise Review by Tuppence4penny
Overall Member Rating
Dream? More of a nightmare!
Destination: Europe - Western Mediterranean
Embarkation: Palma de Mallorca
The towels we were issued with were threadbare (some actually had holes in) and mostly grey in colour. I would be ashamed to offer them to a guest.
The safe (for which we had paid an exorbitant £25) was so unreliable that we More stopped using it.
We were given just two pillowcases for four pillows. Surely not acceptable in an environment where hygiene is of the utmost importance.
However, the staff, especially in the Orion restaurant, were always friendly and helpful. It was because of thus that we were able to enjoy the actual cruse and do have lots of good memories too. The entertainment was first class. I do feel that these employes who work so hard are also let down by a company that doesn't seem to care.
Since our return I have done some research, and find that these problems are far from new, and should have been sorted out long ago.
The ship needs taking out of commission.
The delightful Captain often referred to the Dream as "Our Proud White Lady"
Unfortunately there is very little to be proud of, and we won't be cruising with Thomson's again. Less
Cabin review: 6101
Spacious, plenty of storage space but very dated.