Celebrity Constellation Review

4.5 / 5.0
1,829 reviews

Do not sail on Constellation!!!!

Review for the Baltic Sea Cruise on Celebrity Constellation
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dinsmorehall
6-10 Cruises • Age 60s

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Value for Money
Embarkation
Dining
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Sail Date: Jul 2014

We were sold this cruise at a local cruise fair in September 2013 at the price of £3000 per person. We believed we had been sold a 5 star experience and had previously cruised with Royal Caribbean and P+O with great success. We obviously had great expectations due to the high cost and the so called 5 star experience we were promised. What a huge disappointment , The entire cruise was rubbish. Food was terrible particularly in the buffet - what a bun fight with barely an empty table to be found. I can truthfully say we did not receive a good meal the entire cruise.

The entertainment was very disappointing - the twice nightly theatre shows were amateur and the other evening music offerings were repetitive . During the day the majority of the entertainment centred around you spending money . The off shore trip we did in St Petersburg was overpriced . The onboard shops were a ripoff with very rude and pushy salespeople. We found the pool areas very overcrowded on sea days and no staff to get you a drink. The only redeeming feature of the trip was the destinations. However we were surprised to say the least to discover that shuttle buses had to be paid for - this had never happened to us before. The entire ship was shabby - dusty windows in the dining room and cutlery often dirty. The Constellation should be renamed the Con.

Cabin Review

We had booked Concierge class expecting something special - another disappointment. The bed valance was stained and the bed frame dangerous - I bruised my legs on it. We were led to believe that fresh flowers would be in the cabin on arrival only to discover "we don't do those anymore" from our attendant. The bathrobes were non existent although did arrive when we requested them. The binoculars were like a child's toy and didn't work. The entire cabin needed a deep clean - the balcony was grubby . The afternoon canapés and fruit platter were a joke.

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