Costa Magica 1

“Costa: High Prices, Poor Quality”
Cruise review of Costa Magica

BrucefromVA
Member Since 2014
 
 

Overall Member Rating

Costa is a good cruise line if you want to spend a lot for very little. I had cruised on Carnival in the Caribbean and had expected a comparable level of quality. I was totally wrong. The food is akin to a high school cafeteria. It is also available only at select times (unlike Carnival, when there is ample food available around the clock). The ship employees are barely friendly, and often not. The excursions were inferior and sometimes unavailable to English speakers. The English-speaking guides speak broken English which is hard to understand, and many did not have a command of their topics (or felt limited by their barely proficient English). Unlike Carnival, the ship employees are not eager to please. When I repeatedly requested a change in table, I was told it was impossible. That may have been the case, but their attitude was that I was asking for something unreasonable -- again, quite in contrast to my experience on Carnival. The food was not good and rarely varied from More day-to-day. The meat was dry or tough. There were no "special foods" like shrimp or lobster. The desserts were plain and uninteresting.

There were many other non-friendly customer elements: the slide is open only four hours per day. The pools close at 10 pm. There is one choice for dinner (no optional buffets as is the case on Carnival), unless you want to pay extra to eat at the pizza bar.

The only bright spot was the rooms and overall condition of the ship, which was well-maintianed and attractive (though I could do without the nudity all over the walls, especially with kids along).

I know that Carnival owns Costa, but this was not in evidence. I would discourage English-speakers from taking a Costa Cruise. And I can't imagine that the food quality could be pleasing even to Europeans. Less

Costa Magica Cruises to the Mediterranean


Overall Ratings

Sail Date: August 2014
Destination: Mediterranean
Embarkation: Venice
Cabin
Dining
Embarkation
Enrichment Activities
Entertainment
Family & Children
Fitness & Recreation
Public Rooms
Rates
Service
Shore Excursions
Value for Money

Cabin review:

7378
The rooms were very nice.

Published 08/12/14

1 Helpful Vote
Read Cruise Critic's Costa Magica Review

Costa Magica Cruises to the Mediterranean

Share feedback
Thank you!  Cruise Critic values your feedback.
How can we improve this page?