It wasn't awful, it just was below average. This was my 24th cruise and we went with 11 family members to celebrate my son's graduation. Alaska, we figured a once in a lifetime opportunity; so when my wife started planning this 6 months ago we figured let's spend a little more and go on the best? We held Celebrity in high regard for service, food, and generally set Celebrity ahead of RCCL, Norwegian, Princess and Carnival…. what a shame.
We had been on the Solstice before around 4 years ago out of Florida, the Galaxy twice, Century, and Summit twice; so we just figured great food, service and professional entertainment well unfortunately Carnival Splendor in June out of NY. was astronomically better in all those categories for half the price…
So let's get to the review by starting with the positive: the ship is beautiful and well maintained. Love the room layout and especially the bathroom. Flat screen tv has on demand free movies and music. Never felt crowded on the ship and traffic flowed wonderfully. The Oceanview Cafe is one of the best buffets we have had as far as variety and taste. Must try the soft serve ice cream, and the Cafe for coffee on the 5th floor is a must. The basic drink package was well worth it as the ship does not skimp on size and strength of drinks; bar service was adequate, and I love not signing all of those papers. Shout out to some hard working Celebrity staff: Von and Lindy (entertainment staff), Sanjay (room steward), Stanley MDR head waiter who tried his best. Brent Nixon and Illusionist Jason Bishop were both awesome.
Nice room, spacious, awesome television and bathroom. Storage is tricky, don't forget about the overhead doors above bed.