We really enjoyed cruising in the Epic. Best of it: comfortable, well designed cabin (mini-suite) - true that the sink is small but, being a bit careful, that wasn't a problem for us at all; sleep quality; great waterslides; flexibility - freestyle cruising; overall organisation (e.g. embarcation and disembarcation, excursions); servicing of the cabin; good buffet food. Things to improve: children bedding (too hard); overcrowded pool areas when everybody was on board (the pools are ridiculously small and they don't enforce freeing abusively reserved pool chairs); cover charge restaurants not really worth the money; itinerary (not really worth it unless one took the excursions); service a bit pushy, specially when it comes to make you spend more money (e.g. photos, drinks); child day care (they basically just play videogames or do a bit of drawing, nothing else); library doesn't deserve to be called like that (just a couple of old books). Overall we recommend the experience (value for money) and we would definitely cruise again with this ship and company.
Good organisation, proximity to the city (but you need a taxi to get there), nice views.
As such you don't dock at the port but in the middle of the bay. Very beautiful location. Well organised tender service and you are in the middle of the town, with main landmarks, great shopping and beach within walking distance. Best stopover of the whole cruise.
The guide was confusing and her English was poor. Livorno is pretty far away from Pisa and Florence. Good for those who want to make themselves an idea to return some other time. Too bad it was pouring.
Good duration for doing it with children but one only visits a part of it. Too bad it was pouring.
The ship docks at the very end of the port so you need to take public transportation (easy and convenient bus line) to get to the centre. Nice location. Palma is a very nice place with very pretty city centre and great shopping.
Too far away from Rome. Civitavecchia is interesting but nothing special.