Azamara Quest Cruise Review by MOANALOT: FOR AND AGAINST, AZAMARA VERSUS CELEBRITY
Overall Member Rating
FOR AND AGAINST, AZAMARA VERSUS CELEBRITY
Destination: Europe - Eastern Mediterranean
We completed our back to back cruise on the Azamara Quest from the 5th July to the 20th July'14. Many of you asked us to let you know our thoughts.
Basically if you are fit and able to walk and push open extremely difficult doors and you want a smaller ship then Azamara is probably OK for you.
As for us, although we enjoyed the cruise, met some very nice people we will not be going back as the Quest is not a wheelchair friendly ship.
We list below our for and against comments.
Smaller ship. 30,277 tons. So called 4 star. 777 passengers. 358 cabins. Most cruises are of short duration, i.e. 7 to 8 days. Standard cabin considered very small. We were is a Suite for the first 7 days and then an Accessible cabin for the following 8 days. The suite had a bath with a shower, not very convenient for a disabled person. Good size. The Accessible cabin was approx. the same size as the suite but with a large wet room More bathroom, no steps at all including the balcony. This balcony was larger than the suite balcony. Suite had an extra wardrobe. Both lacked drawers.
Sun beds are the best we have ever experienced, being 4" foam with pillows Attachment shows the booze list, with complimentary drinks. Many considered this a con as they were not considered complementary as the cost is included in the cruise cost. Many were unhappy that a Cognac was not included even though there were 4 whiskies, whisky sour, Bourbon and Manhattan available.
The Azamara still have a Brunch whereas Celebrity have stopped it as too much food was wasted. The Brunch was very enjoyable.
TV map showing location of the ship was very poor.
Laundry available with ironing room.
Not sure if being in a suite or because of our membership as Discoverer Plus provided ironed shirts etc with our complimentary laundry. I had a total of 11 shirts nicely ironed to bring home.
Balcony windows cleaned each week, whereas they were never cleaned on our 29 day cruise on the Eclipse in April.
The Voice from the bridge, Captain Jose Vilarinho, The Hotel Director Richard, Russ the Cruise Director and all the staff made us very welcome and were very approachable.
The complimentary wines which were available all day long changed most days. The quality in our opinion compared with the classic drinks package wines on the Celebrity ships.
Impossible to use wheelchair on the ship, as the doors were too difficult to open and the stainless steel expansion plates in the carpets were too thick. This required turning the chair round and negotiate the bump in reverse.
The only automatic doors were from the Windows café to the outside eating area, unlike the Solstice ships which have automatic doors everywhere.
Experienced many sloping floors.
When boarding at Venice we were asked to climb 32 steps. We refused and 4 men had to carry my wife in her wheelchair. They had to stop for a rest half way holding up many other people.
Of our 15 day cruise 8 included a tenders to go ashore. We were aware of this, but as one had to negotiate 9 steel steps to get to the tender platform, which was very difficult for my wife and caused a great deal of discomfort, we in fact only went on a total of 3 tenders. One of these was for the Azamazing evening at Hvar. This required a wheelchair, a pusher, a tender, a bus ride, a further pusher and put into a seat where we had difficulty in seeing the show. The return to the ship was even more hair razing requiring my wife to walk over uneven ground and bundled into a bus. Yes we enjoyed the show with Ana Rucner performing on the Cello. She was very talented but we did not see any wine and canapés as advertised.
In our second cruise we were informed we would get the same Ana Rucner again but this time in Kotor, Montenegro. Of the 50 or so on a back to back more than 50 % cancelled as they did not want to see her twice. We were also informed that if we did not cancel we would be charged US $100 each. If only we had been informed of this we would have taken the second Azamazing evening as it would not have required a tender and the problems that went with it.
Very few waitresses mainly fellows
No formal nights, took 3 light weight jackets but they were not required Food was good except when one has a piece of clear plastic in ones soup.
The complimentary suite dinner in the Aqualina restaurant was excellent. We did not try the Chef's table at US $95 each as we considered the cost of the back to back cruise on top of our 29 day Eclipse cruise in April was about to break the bank.
Hope you find this useful, please note, this has been sent to nearly 20 of our cruising friends. Less
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