We're a family of 3 with a 17 y/o teenage son. We've cruised frequently over the past 14 years, mostly on Disney Cruise Line and NCL and twice on Holland America. We understood that Celebrity was an upscale line and did not expect what we encountered.

First: the balcony cabin was great and very clean. The cabin steward was attentive and helpful. The main dining room wait staff was efficient and pleasant and went above an beyond to help.

Embarkation was a breeze. But they kept our passports and said they would be returned later in the cruise. That is fine, but they also tell you that if you miss the ship from any port, you are responsible to transport yourself to the next port to meet the ship. How is that possible when they retain your passport? When cruising from Italy to Greece and Turkey, you need your passport if you encounter a problem or miss the ship. Yet, Celebrity refuses to give you possession and control of your own passport. We've had booze confiscated on a cruise, but passports? Read more