4th time cruising but first HAC cruise. 3 others were Carnival. I've always heard Carnival is the worst cruise line but I have never had any complaints. Currently on Day 5 of the Oosterdam, 7 Day Alaskan Cruise and I have a long list of complaints.
Going to start with the positive:
-Check-in in Vancouver was much easier than past experience, quick easy and friendly
Room is comparable to other ships. Balcony is nice because Alaska sites are amazing while cruising. Could use some updating as things are a little run down and outdated. Mostly clean, stateroom host does a great job. Wish they would quit putting chocolates on the bed... do people really eat those?