We were first time cruisers,older (62) and stayed in room 1532 ..grand suite.
PRE-CRUISE
As first time cruisers we had many questions about the ship,excursions etc IMPOSSIBLE to get thru to RC.After receiving multiple Emails from Our personnel trip consultant I spent 15 then 23 then 18 minutes on hold on three Different occasions over 4 wks trying to ask a few questions and book excursions. Finally,I chose the phone option of booking a cruise and RC answered in 30 seconds. My cruise consultant also did not respond to 2 emails and did not return my phone call after I left a message with someone in her department GRADE F
Over all not good.Poor value.We were marketed constantly and most thingsWere expensive.....gambling slots..no chance....art auctionInsanely high prices....bingo...costly and the ship does not nearly Return what they collect to the winnersSpecialty restaurants...a rip off...if you want a 16 oz steak ( upgrade ) it costMe $50 in addition to the $7400 my wife and I payed for our suite.