A Magical holiday! : Celebrity Equinox Cruise Review by Rigismum
Overall Member Rating
A Magical holiday!
From the moment we arrived on our flight to Barcelona, celebrity staff were there to make out transfer to the ship seamless, from that moment our holiday began. I work in the customer service industry myself and know how challenging it is to attempt to keep people happy, but the staff here do a fantastic job. Considering they don't get a break, thousands of passengers getting off and thousands more getting on, they manage somehow to continue to offer 5 star service. Not a sarcastic comment, a sigh, a roll of the eyes etc. etc. was observed throughout our holiday. What an amazing bunch of people. I didn't come across one member of staff that was British , maybe that is their secret, when we cruised with More Cunard on the QM2 the staff ( lots of British ) were hideously unwelcoming, the difference is unbelievable.
The entertainment manager Josh was just wonderful and the shows were great, they have a fabulous acrobatic pair who do the most spectacular act. I can't fault any part of the holiday, the Celebrity staff absolutely made it for us. The food in all of the restaurants was divine, we purchased the classic drinks package which we were completely satisfied with.
All in all, a fabulous holiday and we will definitely be booking another Celebrity cruise for sure. Less
Cabin review: 6187 / 6179
Our cabins were very lovely, spacious and comfortable. Our lovely room attendant Pedro was a delight and kept our rooms clean and tidy at all times. It was glorious sitting on our balcony watching the ocean go by.