Celebrity Constellation Cruise Review by CptnSpalding: Star failed to shine
Member Since 2013
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Star failed to shine
We are seasoned travellers, having enjoyed many cruises on many lines and were disappointed with several aspects of this cruise on Constellation.
The Embarkation and meeting at the airport was better than other lines and was speedy and efficient, no waiting dockside.
The Stateroom 9044 was clean and tidy but we were disappointed to find that our view of the sun was obstructed by the superstructure above
Whilst the ship had undergone a refit, it was not a patch on the Silhouette that we cruised with recently. The Aqua Class has been shoehorned in and whilst the Blu is a necessary expense, the Aqua Spa leaves a lot to be desired.
Deck 5 resembles a Middle Eastern Shouk with traders hawking their wares in a most unsavoury fashion. We had to run the gaunlet from the Theatre to our dining room, avoiding the pushy salesmen and tacky products.We feel that Celebrity could have put more thought into customer enhancement on this deck
Whilst the Blu More Dining Area was well served by obliging waiters, the food was bland and lacking in variety
The Staff & Service were faultless and when there were problems, they bent over backwards to help. One sometimes feel that they are making up for Celebrity HO management's shortcomings
The Entertainment was as you would expect on a 12 night cruise, varied.
In Summary, Celebrity needs to improve its cuisine offering. Other lines have a better offering, raising their game,whereas Celebrity seem to be skimping in this area and slipping backwards. Charging for a coffee at the Dinner table is petty...even if one is on a drinks package. When choosing a line for our next cruise, little things like this these will be deciding factors Less
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