The first issue was that we were not able to stop at Marseilles due to a dockworkers strike. We did get port fees and tours refunded. When this happened on another cruise line, we received an OBC and they added another port.
This was our first time using My TIme Dining -- first night was amazing -- wonderful service by the window. It went down hill from there. We were a family of 5 -- and placed often between 2 larger tables -- where once in, could not get out -- and often forgotten by the waiters. First time this happened but it happened most nights - not impressed with my time dining.
We ordered room service one morning because we had an early excursion -- it never came -- we called 3 times -- response was 5 minutes. We left - it was never delivered. Our room steward took it upon herself to follow-up we did get some chocolate covered strawberries but did not feel comfortable trying room service again.
This room was amazing. We had a Family Oceanview Stateroom in the past. This stateroom had a lot more room with a view of the promenade. We did hear the parades on the Promenade because the bridge was next to our window. However, it was not that troublesome. The room had a walk-in closet and bathtub shower (unlike the oceanview stateroom). I would highly recommend this cabin if you have a family (5-6 people) -- RC does not release many of these cabins.