Insignia 0

“Disappointed”
Cruise review of Oceania Insignia

Princessdarby
Member Since 2013
2 Forum Posts
 

Overall Member Rating

We have been loyal Oceania travellers having completed 8 cruises on their three smaller ships

Oceania did not send our documents to us, when enquiries were made they said we hadn't paid in full

They had been paid totally in February. We could not make reservations in specialty restaurants for same mixup. Also free wifi package had to be asked for as we also we're not given this benefit although entitled.

We looked forward to sailing on Insignia again especially having the new upgrade. The common areas looked refreshed, such as pool furniture, paintwork and curtains but the money must have been spent on the infrastructure and mechanics.

On second last day of this cruise we found the pool emptied but full of all the furniture which had occurred during the night by crew. Arrived in Venice that morning to have huge crane and team of workers using very noisy machinery take over the ninth level. There had been no apologies or information to the More passengers.

The other thing we found different to previous sailings was there were quite a few families with very young children needing pushers and high hairs in the public areas. The school age children were all enjoying the pool and took over the spas, even though the signs say "no children under age " in spas. This was not enforced.

Another thing not enforced, as promoted by Oceania, was the dress code. Tee shirts and shorts in MDR,

Bathers with flimsy wraps in terrace cafe. The waves bar is for all casual diners!

OVERALL VERY DISAPPOINTING! Less

Insignia Cruises to Italy


Overall Ratings

Sail Date: June 2014
Destination: Italy
Embarkation: Istanbul
Cabin
Dining
Embarkation
Enrichment Activities
Entertainment
Family & Children
Fitness & Recreation
Public Rooms
Rates
Service
Shore Excursions
Value for Money

Cabin review:

Published 07/16/14

Read Cruise Critic's Insignia Review

Insignia Cruises to Italy

Share feedback
Thank you!  Cruise Critic values your feedback.
How can we improve this page?