Marella Spirit Review

4.0 / 5.0
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Never again!

Review for the Eastern Mediterranean Cruise on Marella Spirit
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olivanova
2-5 Cruises • Age 70s

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Sail Date: Apr 2014

Delights of the Promised Land and Aegean Discovery 9-23April 2014

The entire experience from flights to cruise was extemely disappointing for the reasons stated below:

Check-in and Flights. We arrived at Thomson's bag drop/check-in at Gatwick at 08:30 for a 10:05 flight and joined a very long queue for all Thomson flights leaving before 11:00. We were there for ages until Thomson took us out of the queue at 09:55 because we were in danger of missing our flight. When we arrived at the gate we were told that the flight would be delayed by 30 minutes. As a result of that delay, our flight arrived at Paphos just before the Thomson's Leeds and Glasgow flights resulting in utter chaos in the baggage hall with our luggage arriving after a long delay on a different carousel from the one indicated. On our return to Gatwick our plane sat on the tarmac for nearly an hour. No explanation was given. The only communication we received during our flight was a message from the Captain - after over four hours - to say that we would be landing soon at Gatwick.

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