Le Soleal Review

Very disappointing

Review for Europe River Cruise on Le Soleal
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christopher49
First Time Cruiser • Age 70s

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Sail Date: Jun 2014

On its website the company promotes this ship in a manner which is quite misleading and leaves one very disappointed.

In particular: “The Art of cruising A la Francaise”, “exquisite dining with French cuisine” “our gourmet cuisine is worthy of top fine dining restaurants “, “French chic and elegance” “Crew members, all versed in elegant discretion” “fully bilingual service on board”,

Well, the truth is quite different. Excepted for a handful of French officers, rarely seen about, and the small number of French bartenders, the majority of the crew was Asian. There is absolutely nothing wrong with that, except in that this lot, whilst very nice and friendly, where mostly poorly trained, disorganised, but worse of all spoke little English or French. And yes they were discreet, but only because communication was difficult.

Cabin Review

The cabin was very beautiful and amongst the most expensive ones, yet it featured a convertible sofa bed. This is not acceptable.

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