This was our first cruise to celebrate our silver wedding anniversary. For some reason I was unable to book this cruise myself either on the web site or by phone. Persons manning the phones didn't know what they were doing and never phoned me back. I ended up using a travel agent who also had problems. I should have taken this as an omen and booked with another cruise line.
The travel agent eventually managed to book and cruise, flights and transfers with our correct names. We had booked a cabin with a balcony and were very happy with it. It was a good size, with a comfortable bed, good lighting and the air conditioning worked. All the staff on the ship were polite and hard working but very few appeared happy, which made me feel uncomfortable. Most of the shows were very good to excellent. The excursions were also good (but we paid enough for them) and we met some very nice people.
Our first disappointment was that we did not realise just how big the ship was and how many people were on board. It was full. Our first visit to the Windjammer was awful. It took us 10 -15mins to find a seat and trying to get something to eat was a battle. The food in the Windjammer was ok with plenty of choice but it was always busy.
Very comfortable and bigger than expected. Walls are thin and we had noisy neighbours on one side who played loud Arabic music.