Just arrived back from the cruise on board thompsons dream in the med, the ship was described as a platinum ship and this was just not true it didn't live up to our expectations. The cabin on arrival was dirty and of unsatisfactory cleanliness we had to vacate the cabin whilst this issue got taken care of, we asked for another cabin to look at but the ship was at full capacity and we had to make do with the one we were given for two weeks. The jacuzzis on deck 11 didn't not work for eleven days out of the fourteen we were there and then when they did finally work the water was far to hot to sit in. There was a flood in the restaurant on deck 9 in the middle of the night which cause the ship alarm to go off and disturbed everyone on board as the staff were called to action, this resulted in long ques at the other restaurants this was more than an inconveinience.
On the day of the 28th of June the bathroom floor over spilled with toilet waste (smelly human waste) nearly all More
toilets were dirty and backed up. On Wednesday the 2nd of July there was a leak in the corridor outside our cabin which cause no water to the bathroom all night following through to the morning and we had to wait until it was reconnected.
Food served by the crew at a buffet, extremely small portions (only a cost saving exercise I believe) after 10 days we were able to serve ourselves due to the closure of the lido restaurant for the rest of the Holliday. Ship windows are very rusty and dirty and the pool areas are tired looking not what we expected at all.
All complaints were logged at reception. This is the worst cruise we have ever been on, the ship is worn out and unsatisfactory (rust bucket) and I will be recommending thompsons dream to anybody. Less