My wife and I have taken 16 cruises and this was the worst one yet. But before I get to the problems, I will cover the general items.
This cruise started in Cincinnati with an over night stay at the Hilton on June 27 then cruised the Ohio river to Pittsburg on July 4. We picked this cruise because we were looking for something different from ocean cruising and European river cruises. When we noted it stopped in Wheeling WV, we signed on immediately because this is where my wife's ancestors settled when they came to the USA from Ireland in the early 1800s. She has three generations buried there and had been working with a historian at the library there doing research. After singing up for the cruise, we hired a historian to drive we around town to the different sights relating to my wife's ancestors.
The Hilton is a nice old hotel downtown just a few blocks from where the AQ docks. I was extremely noisy until 11:30 because of bands playing at Fountain square just across the street. At check in we were told of an hospitality desk where AQ was checking people in. After standing in a hot line with no seating for over an hour, we find out that AQ is just trying to upsell excursions even though we have already selected them on line and that check in in the morning early.