From Texas to Alaska!: Star Princess Cruise Review by shiner6
Overall Member Rating
From Texas to Alaska!
Embarkation: San Francisco
Overall, the service was fantastic! Everyone we met was pleasant and engaged! We were really impressed with the Horizon staff... They performed flawlessly, even with rude and greedy patrons, which leads me to my next topic. My fellow cruisers on the whole were refined and courteous throughout the entire cruise, the only exception were two New York Walker bearing Women (and this kills me because I was born and raised in Buffalo, NY), but they were rude and demanding. We witnessed several handicapped people use their handicap to their advantage when it really wasn't necessary....what's up with that? We traveled with a child who couldn't wait for the next kids club adventure! The youth staff did a great job of keeping the kids happy and entertained, please remember to tip them at the end of your journey! We used the advice frm CC and tipped everyone extra and felt it still wasn't enough for the great service! Our waiter Antonio and his assistant Chris were perfect, they work so hard to make everything nice for us and it shows! We are still talking about Antonio when we eat our dinner at home! The food to be honest, exceeded my expectations. My prime rib was just like a nice steak house in Fort Worth, Texas! Our meal at the Crown grill was similar to a fine steak house experience at a fraction of the cost! We booked all of excursions ourselves so I won't review them here, but they were also beyond my expectations, but that is for another forum! We had only one complaint with our cruise.... We had prepaid for coffee card and alcohol to be delivered to our room . it took 3 days for them to fulfill my order stating "the problem was due to satellite transmission problems" It was a big problem for me to witness at least 10 staff members explain why they had no power to grant me my order fulfillment, it took forever to get the first cup of coffee!,,, made me wonder why Princess would not empower their employees to take care of this at the service level, instead of escalating like it did.? They readily took my money when I preordered the stuff. All in all it was a fantastic itinerary and I am glad we did it. Next time, I would consider 2btob's from Vancouver or Anchorage instead of spending so many sea days on Princess(not much to do except shop for jewelry or art on board and the demographics are geared toward older clientele). Disembarkation was easy until you tried to get Supershuttle to pick you up (this was prepaid and verified 3 times!!) Less
Cabin review: A725
great room would book it again!
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