Wow, I disagree with a lot of the review below. We had a spectacular time and thought the service was first rate. The waiters were very responsive and polite - super professional. Juanito, one of our room stewards, made wonderful "towel animals" for us every day. Our room was kept tidy (even our clothes were folded for us) and clean. Every member of the staff was great and went above and beyond. We've traveled on Silversea once before, and the service on Silver Galapagos was as good as on Silver Spirit. We were surprised at how much we enjoyed the food, given the terrible prior reviews. We enjoyed our meals - plenty of selection and very good quality. If you're looking for Michelin-rated dining, then don't go to the Galapagos. But we thought the food was really good. The pastry chef made delicious cookies and crème caramel, along with other great desserts. We didn't care that much about what liquors were available, but I do see what the prior reviewer means. This is an expensive trip and one might have expected upgraded liquors. But it didn't impact us. I was happy with Bailey's Irish Cream and vodka with cranberry juice. The expeditions were all outstanding and every single guide was an expert. It was incredible - they knew every flower, bird, animal, and tree. There were no questions left unanswered. And we swam with turtles and sea lions. It was magical. Incidentally, the staff was excellent when it came to ensuring everyone's safety. Absolutely excellent! We were on many of Fernando's tours, and he was fantastic (as was Jorge, Xavier, and all the rest). Ivan's photography was great.
It's true that the ship could use a face lift. That's the one part that is not up to Silversea's standards, especially considering the price. But our room was still lovely (although if you look closely, you can definitely tell that it's seen better days - paint peeling, terrace balcony not varnished, etc.). But I have no qualms about recommending this trip. It was fantastic, and Silversea has clearly been working very hard to fix most of the prior problems. We had such a good time, we didn't want to come home.
Ok, I do admit that Silversea really needs to do something about the elevator situation. There was one small elevator that was operated by a hamster running around in a wheel. I don't deny that there were times when I was so tired I would have liked to use an elevator rather than climb 4 flights of stairs. Despite the elevator, it was a wonderful trip and I highly recommend it.
Incidentally, we were supposed to go on Celebrity's Galapagos trip last year, but it was cancelled due to Lobster-gate. When Celebrity cancelled a week before our trip, we scrambled to book another trip and ended up on Silver Spirit in the Mediterranean. It was so awesome that we ultimately booked Silver Galapagos instead of Celebrity for our Galapagos trip. For anyone thinking about going on the Celebrity trip, please note that Celebrity, as compensation, sent us coupons for 25% off any Celebrity cruise. Five weeks later, they rescinded the coupons and sent us new coupons for 25% off ONLY the Galapagos trip. That trip was booked so far out and was totally booked during any times we could go, that the coupons were rendered useless (and had a 2 year time limit). We're done with Celebrity (not because they cancelled, but because of the way they handled the aftermath), and Silversea is the beneficiary of our future cruises. In fairness to Celebrity, however, a friend went on Celebrity in February and had a wonderful time.