This will be a short review as we have gone into detail on other cruises with HAL.
We've had another lovely cruise with Holland America. Embarkation and disembarkation went smoothly and quickly.
When we came aboard and went to our stateroom, we were notified that we had been upgraded to the Rotterdam (deck 7), which was the Neptune Suite. We had originally booked the Signature Suite because of our anniversary, Our stateroom attendant, Guisti, was the most pleasant person, very helpful and always greeted you with a smile.
We had first seating and as always, the food was delicious and hot and the service was very good.
Took tours to Tallin, St. Petersburg, Helsinki, Stockholm, Warnemunde, Germany - we took a tour to Wismar, Kiel - tour to Hamburg, and Copenhagen. All tours were great and very informative.
We keep returned to Holland America because of the excellent service we receive.
I feel sorry for people who are unhappy with HAL. I'm not sure what they expect. We have sailed with Princess and Norwegian and they are both very good as well, but Holland America, to us, has surpassed our expectations.