Worse cruise experience ever: Paul Gauguin Cruise Review by Scullin
Overall Member Rating
Worse cruise experience ever
Destination: Australia & New Zealand
Our luxury cabin had little or no airconditioning. After 5 "fixes" and still a hot room they finally admitted that the ac does not work in this part of the ship. I wonder if they go through this charade each cruise pretending that there is simply a technical problem. These are the balcony suites on 7th floor on the back of the ship.
The port times were all scaled back by several hours-on two ports we had only 3 hours on land before "all aboard"
The excursions were not as described and overpriced-when anyone complained-no help or More support was given by Pita the excursion manager. They were so unorganized that the local on land excursion managers were very vocal about how frustrated they were with the PG staff. This was also the general feeling on board.
In general it was not a luxury experience or atmosphere. The ship has the ambiance of an airport Sheraton. It's public spaces are worn out and dated. I have been on many other cruises and this is not even as nice as Holland America or Royal Carribian. It is far lower than Celebrity and cost about twice as much.
PG advertises itself as providing the best in customer service and luxury. It does neither. Less
Cabin review: 766
No airconditioning No bath tub