June 2014 Destination:
My family just got off the Island Princess on a 50th wedding anniversary for my folks. Overall it was a wonderful trip. I have sailed before on the Coral Princess, the Island Princess sister ship. We sailed on the Coral right before it went into dry dock, and it was great. I thought the Island would be just as nice, and in many ways it was, but it also fell short in some areas. The ship looked worn and will greatly benefit from its time in dry dock, but the cabins and ship were very clean. My niece, Abby, has a severe nut allergy. It was handle with great care. The kids staff were trained in the use of the epi pen. We got to know the head chef in both the dining room and the buffet. The head chef in the buffet made special meals for Abby whenever she arrived, even with no notice. During the cruise, the ship had 2 kids only dinner parties in the buffet. Because of Abby, everything at those meals was nut free. The head waiter in the dining room was wonderful with Abby, and would deliver More
her meals himself, checking on her often throughout each meal. Our waiter at the 5:15 time was Fernando. He was wonderful, making sure he called all of us by name and worked very hard to accommodate the special requests. Fernando took great care of my family. My family had 5 kids using the Shockwaves program (ages 8 - 12). The program and staff were wonderful. My son spent almost all of his time there. We enjoyed being on the ship very much, but there were a couple of downsides to the trip. Unfortunately the music was blaring, and I mean blaring, during sail away. Leaving out of Vancouver is so pretty, but it was unpleasant to be on deck for the party. One had to shout to be heard. It was like a rock concert. My family went to the back deck, away from the music and watch the ship sail out of the city. On the second day of the cruise my mother tripped on an unmarked step. She hurt her foot and needed it elevated for a couple of days. Alexis in customer care was wonderful. She got my mother use of the dining room room service, even though my mother was not in a suite. My family enjoys having drinks and visiting in places like Crooner's and the Wheelhouse Bar, before and after dinner. However, in the evenings the music in both places was too loud to carry on a conversation. That was frustrating. Also, something was wrong with the ship's air filters. The smell of smoke was in many places surrounding the inside smoking lounge. On the first night I could even see the smoke floating in the air in the Wheelhouse bar. I heard many passengers complaining about the smoke throughout the cruise. I think time in dry dock will probably fix this problem. The food was hit or miss, and for the most part I enjoyed it. The goat cheese soufflé was the best thing I ate on the trip. The staff overall was wonderful, polite, and worked hard to serve. But this was the first cruise I have been on where some of the staff were rude. I won't go into details, but it was disappointing. I think the ship will be beautiful and the smoke problem will be taken care of at dry dock. The kids' program is great. But since we never found a place to hang out and visit, and since some of the staff was unpleasant, I think we will go back to the Coral or some other ship. Less
Welcome to Cruise Critic; we're happy you decided to register to become a Cruise Critic Member.
Important: Do Not Use Your REAL NAME as your USER NAME
Important: Please disable your email verification software so that you receive our activation e-mail. Please add @cruisecritic.com to your email safelist.
Please respect that this is a MODERATED community for people who absolutely LOVE cruise travel or want to learn about cruise travel.
Registration to Cruise Critic's Cruise Community is free! We require that you use a valid e-mail address. You will receive an e-mail asking you to verify your e-mail address before you are allowed to login and post on the boards. Again, please disable your spamblocking or verification software so that you receive our activation e-mail. Also, as a member of Cruise Critic you will receive copies of our weekly newsletter plus our "Cruise Sails" and one "Member Offer" mailing. Should you not want to continue to receive these e-mailings, simply unsubscribe by following the directions in the newsletter. By agreeing to become a member, you are agreeing to receipt of our newsletters.
Additionally, we do insist that you abide by the rules and policies detailed at this link: Community Guidelines.
This is a moderated Community. If you do not agree with the terms and conditions of this Web site and do not wish to be bound by them, please do not use this Web site or continue the registration process. Cruise Critic reserves the right to remove any content in its sole discretion. Additionally, if you violate our Community Guidelines you may lose your posting privileges -- permanently -- without warning. By continuing the registration you are agreeing to the terms
These are moderated message boards. What this means is that we do our best to remove all objectionable messages from the boards. It also means that you cannot say whatever you'd like on the forums. If you are looking for an "anything goes" setting, Cruise Critic might not be the place for you. Understand, too, that our community is comprised of folks who LOVE to cruise. It therefore stands to reason that they will have a favorite cruise line or port of call -- in other words, they are "fans" and will sometimes take offense when a brand new member has arrived on the scene to bash a cruise line.
Keep in mind that we do not prescreen posts so there may be a period of time when an inappropriate post is visible. Please use the Report A Post icon located in the UPPER right hand corner of each posting if you wish to report a violation of our Community Guidelines. All messages express the views of the author, and neither the owners of Cruise Critic Message Board Forums, nor Jelsoft Enterprises Ltd. (developers of vBulletin) will be held responsible for the content of any message.
By agreeing to these rules, you warrant that you will not post any messages that are obscene, vulgar, sexually-orientated, hateful, threatening, are in violation of our Community Guidelines or otherwise violative of any laws.
Cruise Critic reserves to right to remove, edit, move or close any thread (discussion) for any reason from the forums without warning. or notification to the Community. Additionally, we also reserve the right to deny posting privileges to any member at our sole discretion.
You hereby grant Cruise Critic the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display any message posted in our message board community (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or later developed.
Our mission is to provide a haven on the Internet free of harassment and advertising for our community members' enjoyment. Any company or person(s) that interfere with that mission risk losing their posting privileges.
If you have any questions about how our community is moderated, please address them to our Community Manager via e-mail at email@example.com. Please do not post on the boards.