Port of embarkation: Kiel, (port doesn't appear on your list above).
Costa Past Guests Level: Corail (my husband and I were also on the Concordia a few months before the tragedy and upon returning home we wrote Carnival a letter telling them about everything wrong that we found with the ship and its organization. Costa seems that instead of improving, they are going from bad to worse. We have been on the Pacifica before.
As usual on all the previous Costa ships, the officers are rude, not friendly at all. They don't greet passengers, they don't look at you . During then 11 days we only saw the Capt. once and it was a brief appearance.
Cabin was very nice but in the evenings stewards no longer pickup/replace dirty towels, empty wastebaskets, refill ice buckets, etc. They only turn down beds. This is probably because the amount of cabins the stewards are now responsible for has increased and they are under a lot of pressure to perform all their duties on time/.