Our Alaska cruise was positive in many ways but there were also several shortcomings. Our room was very nice and clean, with a balcony. Only problem was an early morning leaking toilet that flooded the bathroom. It was solved in a timely fashion. Our room attendant was very nice, polite and efficient.
He was a wonderful addition.
The food was average, and it was bothersome to have to pay for soft drinks and speciality coffees.
House wines were low quality and should have been free with dinner orders at the speciality restaurants.
The Lido restaurant was average and often crowded and hard to find a table. Some staff were friendly others seemed like they were bored with their jobs. The most bothersome part was having to walk through the pool area to access the food area. High chlorine smells, noisy kids in the pool, and a wet floor didn't exactly make for a delightful eating experience.
The excursions were pretty well organized and we had little trouble getting to the correct locations or returning to the ship. Lines were relatively small which was really nice.
It was also nice to find several locations on the ship where you could sit quietly and watch the ocean. They were away from the bars and congestion. The ship also offered good variety of activities onboard from bingo, dancing, and the casino. The spa was very good for massage and other relaxing endeavors.
The ship is a bit old and weathered, and we had only one code red warning, which made us all wash our hands every few minutes. Another irritation was that the final bill did not come until you were about to disembark the ship. You had no time to review or check for mistakes and the front desk line was pretty long with those questioning their bill.
Overall a fifty/fifty experience.