This was our 4 trip with Viking--all except this one have been absolutely terrific!!
We were on the Spirit and then moved to the Hermod. First thing we noticed was how bright and upscale the reception area was, very impressive. Next thing was how tight our room was compared to the Spirit. Shelf/drawer space was less and the shower was tight due to being tile/glass doors, therefore easy to hit with elbows.
The other big thing we noticed was that the staff just hasn't seemed to "gel" together yet. There was not the warmth nor helpfulness shown as on the other 3 ships we've been on. Another disappointment was that nearly all menu items were a repeat of the first week on the Spirit. Other than that food issue, the breakfasts and lunches were fine for variety. There were frequent times when it was difficult to flag down a waiter just to be served water.
As per usual for Viking the included excursions were all good, with good to outstanding guides. More
Disembarkation was a disaster for our group of 4. It was 0400 and very dark, with no crew from the Viking to light the way plus the sprinkler system along the sidewalk to the bus turned on showering us. Less
Viking Hermod Cruises to France