This was our first experience with Celebrity Cruise Lines, specifically the Reflecton. Overall, the whole experience aboard the Reflection was excellent. They do a wonderful job of providing areas on the ship for both the young and older folks. However, what I was most impressed with was the excursions that they provided, especially the different levels depending on one's physical abilities. We took excursions to Ephesis, The Amalfi coast/Pompeii, and Santorini. All were beyond our wildest expectations, and well worth the cost. I imagine getting all those people to their right staging points was a logistical nightmare, but the staff of the Reflection made it look so easy. The tour guides we had were wonderful, and very informative.
With regards to dining, my wife and I were some what disapointed in the quality of the food in the Opus dining room. We felt that the other cruise lines we have been on provided better quality. The service, however, was very good, with attention to detail. We actually felt the onboard cafe had the best food overall. The specialy dining is very over-rated, and not worth the expense, other than the Lawn Club, which was enjoyable with the crowd that was present.
As to the entertainment and stateroom, we receive great service from our stateroom attendant Steve in 1144, Concierge level. He went out of his way to hook up an extention cord so that my wife could use her CPAP machine. The stateroom was always kept clean, and Steve always paid attention to detail. Now, as to the entertainment. This was the most disapointing part of the cruise for us. Again, the quality of the entertainment was by far better on other cruse lines we have taken. The exception was were the Reflection dancers, singers, and specialty acts. They were simply awesome!
Finaly, as to the crew aboard the Reflection. My wife and I noticed on several ocassions officers scolding their subordinates in front of the patrons. We were not happy to witness such activity on this or any cruise. We realize that the crew come from different countries and ethic backgrounds, but they should be made to understand that their beliefs, such as the cast system in India, should not be tolerated in this environment.
Again, our overall experience with Celebrity Cruise Lines was excellent, and we would not hesitate to use this cruise line again.