I am not a cruiser, but I was horribly disappointed with Seven Seas Voyager Baltic Crusie 14/7/2014. I knew we were in for a stormy ride when the sommelier stated "presecco is just like champagne but only from Italy." When champagne finally arrived from three decks below and 30 minutes later the young man presented the bottle and stated it was from "Brut, France." Things went down hill from there. The public areas always seemed to need a cleaning. Remnants of pervious meals seemed to always be on floors and carpets. Dirty dishes sat in public areas forever. Coffee cups were always in short supply at the coffee bars. When I mentioned this to maitre de he stated I should have woken up earlier! One woman Sandra at the receptionist office could never answer a question but only deferred to others on board, never once took responsibility for solving an issue or offered her assistance.
The shore excursions were uninspiring at best. St. Petersburg presented a canal tour on a bucket and bolts and then the tour guide dumped the entire group at a souvenir shop that could have been an ex gulag.
The food was mediocre at best with only one restaurant living up to the hype. Although the help was friendly many lacked basic communication skills.
Dinner and spa reservations made in advance were lost.
Each afternoon about 17:00 our room took on the smell of a garbage dump.
Ship entertainment was definely designed for the Lawrence Welk generation.
I would not opt for a Regent Seven Seas trip again.