While our family has cruised on other lines before, this was our first trip on Celebrity. We selected the Summit as we wanted to go to Bermuda and wanted a smaller ship. The Summit is an older ship, but she was renovated in 2012 and is in tip-top shape!
Embarkation was slow - but we expected it to be. Just approach it with a good attitude and all will be fine!
The average age of the passengers was higher than we expected. We knew that Celebrity attracted an older clientele, but were surprised that so few kids (up to 21) were on board. I think part of it was due to the fact that many schools were still in session.
Room: We had a Family Stateroom on the aft of the ship. Fantastic room! The balcony (250SF) was almost as large as our room (270SF). It had two lounge chairs, plus a table with four additional chairs. We thoroughly enjoyed it. The room's furnishings were in great shape, and the cabin stewards were always accessible. We had one minor issue with the room during the cruise, call guest relations, and it was fixed within the hour. Guest Relations even called us back to confirm we were happy with the fix. Great service!
Dining: We actually liked the changes to the buffet. The individual baskets allowed you to move quickly through the lines and reduced waste. I do think they need to add extra staff to the omelet/pasta lines, as it could take up to 5 minutes to go through those lines. The food in the MDR was good, and the service was great; it is hard to create several hundred meals at a time, but the chef and his staff do a great job. Francisco, our waiter, was terrific. We went to Normandie on the first night and thoroughly enjoyed it. The food was the best we had on the ship and the service was wonderful. We ate at the Bistro several times and cannot say enough good things about it. The quality was great, there was a good variety of food, and the service (Oksana) was wonderful. We highly recommend it - it is a bargain at $7.00/pp.
Drinks: We received the classic drink package as part of our 123Go package and upgraded to the premium package at Embarkation. I think it was well worth the extra $11.50/day ($10+1.50 gratuity). We like wine and it allowed us to drink a wider variety without having to pay extra, or pay for the entire glass. Definitely go to the Cafe and enjoy their espresso and tea - it is a great place to unwind and look at the sea. We also enjoyed the Sunset Bar on 10. It was another place to unwind and enjoy music.
Entertainment: Ken and Luigi did a great job designing a program that would appeal to all ages. I enjoyed many of the talks the Captain and other officers gave about the ship. The comedians were great (both the evening and late night), although I know that they did offend some. I wasn't a fan of the cabaret singer, but that's just a matter of preference.
Bermuda: My new favorite island; I can't wait to go back. We bought passes for the bus and ferry. They were very handy. We spent our first day in St. George and then worked our way back to Hamilton via bus. The buses can get crowded in the afternoon, so plan your times accordingly. We booked a tour - independent of the ship - with Hidden Gems. It was the highlight of our trip. We did cave swimming, cliff jumping, hiking and snorkeling. Our college age kids loved it. The Royal Navy Dockyard is touristy, but an easy place to pick up a souvenir for home.
Disembarkation: It was a breeze. We selected the walk-off option and were in our car by 8:30 am.
Crew: I cannot say enough good things about the crew of the Summit. Everyone was customer service focused. The Captain and his senior officers came to the Summit from the Solstice and are doing a great job upgrading the ship. Very personable and available.
We would definitely go on another Celebrity cruise.