Azura Review
Rating by category
Additional details
INTRODUCTION - I had built my Mother and Son's expectations up so high telling them what a wonderful time they would have cruising only for their first cruise to fall flat on it's face.
PRE-CRUISE CUSTOMER SERVICE - Booking our tickets was easy and straight forward. I saw on p&o's website there was a theme night, it might be Hawaiian or 60's/70's. I love dressing up and our details did not inform us which it would be. I phoned customer services gave cruise details and she said she would find out. I was told not to worry as it was only a 7 day cruise they did not have theme nights. I left my costume at home. Guess what? that's right we had a 60's/70's theme night on board.
EMBARKATION - I was pleased to find this was stress free and very quick. We were given a card with a letter on and different groups were called staggering the amount of people at the check in desk.
Cabin Review
CABIN - was an inside one as I like to have it pitch black at night. Presentation was reasonable but nothing special. I had to laugh as there was a flower in a vase with no water!. General upkeep in the toilet shower was good over the week, however I did run my finger along the mirror at the back of the bed to find it thick with dust! We had 2 bottles of water upon our arrival and that was it. Tea and coffee making box was not refilled and all the biscuits were broken. My son had blood on his sheets and my mum had goodness knows what on her pillow, mustard colour patches!! (I dread to think)CABIN STEWARD - Did not see her much, she was polite enough but not overly friendly. She never knocked on the cabin door just came straight in which annoyed me.