Lots of improvement required - Disappointed: Aurora Cruise Review by philr67
Overall Member Rating
Lots of improvement required - Disappointed
Destination: Europe - British Isles & Western
The ship is a smaller older ship, which we knew when we booked the cruise but there seems to be no atmosphere. The staff have to be the worst I have ever experienced. They seem miserable and uninterested and at times I felt like I was putting them out. I don't want to be waited on hand More and foot but I have had better service in McDonalds. The only staff member who was pleasant and helpful was our Cabin Steward 'Glenn'. I was really glad this was only a 2 day cruise, I wouldn't like to spend any longer on this ship (perhaps the staff feel the same way and that is why they are so miserable). I feel very let down by this cruise, I traveled with 6 others experiencing their first cruise and feel I have let them down and should have suggested a different cruise. Save your money and precious holiday time and choose a different ship or cruiseline. P&O you need to sort things out on this ship, the standards aren't acceptable. Less
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