This was not our first cruise with Princess we have always been pleased and have considered this a top line. Our thoughts were changed during this trip. Although nothing I will speak of was a deal breaker there were issues that would make us think twice about cruising on Princess again.
It was apparent to us that the service was somehow altered.my suspicion is that the number of staff was compromised. Examples: There was one person making speciality coffees with six people waiting in line.
There was one person at the excursion desk on a port day because everyone else was sending out excursions. There were at least eight people waiting to be helped.
The public bathrooms were not kept clean.
The eating area around the outdoor grill was not picked up. There was trash on the ground and tables not bused.
The singers and dancers wore costumes that were not maintained, looking worn and used.
As I stated in the beginning these were not deal breakers, we had a wonderful time in spite of these issues. However there has been an obvious decline in Princess.
Princess offers the SANCTUARY. This is a private area where you can rent a chair that is yours for the week. One deck under there is a small, adults only pool. They have a limited lunch menu,and provide water and headphones. For as wonderful as this place was this too has changed. It was twenty dollars a day and has now doubled in price. Also if you want lunch there is a $3.95 delivery charge. The week for two of us was $410.00.
Breakfast was good, the usual foods, eggs, pancakes etc. lunch from the grill was okay. Dinner was difficult.
We did not enjoy the menu, and ate two meals in the speciality restaurants and the other meals in the buffet.
The charge for the speciality restaurant was $25.00 per person. The food was outstanding. The discrepancy between the speciality restaurant and the regular dining room was vast.
The casino was a big issue for me. It is a smoking casino. There is only one night that is non smoking. I think Princess has this backwards. It should be non smoking with one day of smoking. It was intolerable.
Princess has really fallen. It is only one step above Carnival. That should sum it up. Next time Celebrity.