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Norwegian Gem Cruise Review by !cocruising!

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Norwegian Gem
Norwegian Gem
Member Name: !cocruising!
Cruise Date: May 2014
Embarkation: New York (Manhattan)
Destination: Bahamas
Cabin Category:
Cabin Number: 10604
Booking Method:
See More About: Norwegian Gem Cruise Reviews | Bahamas Cruise Reviews | NCL Cruise Deals
Member Rating   1.0 out of 5+
Dining 3.0
Public Rooms 4.0
Cabins 1.0
Entertainment 3.0
Spa & Fitness 5.0
Family & Children (By Age Group)
Shore Excursions 1.0
Embarkation 5.0
Service 1.0
Value-for-Money 1.0
Rates Not Rated
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Ship Facts: Norwegian Gem Review (by Cruise Critic!) | Norwegian Gem Deck Plans
Hmmmmmmmmmm but yes will do it again

1. We had a Romance package which we paid $139 however Champagne came with no glass and champagne was hardly on any ice

2. Food not up to NCL standard in the garden cafe. Egg for the egg Benedict was served with hard boiled eggs 2/2 times. Did not try after that! Food was Luke warm at the best.

3. Shore excursion price difference was a rip off. Online VS on the ship. Done it before with under a $ 1 difference. This time we were charged$11 for same thing per person x 4.

4. Multiple issues in the cabin –

• Safe and fridge was locked had to bring to attention multiple times before fixed.

• Water was not draining in the shower- which was fixed on the first call.

• Shampoo was not coming again took multiple request before fixed.

• TV many times had signal issues – kids TV was fine in the cabin next door. Called multiple times finally fixed.

What irked me was when we brought it up to the customer service lady, she said this is a big ship sometimes things happens. I understand that but we also expect a good vacation when we paid way over $4K.

On a positive note, NYC view was AMAZING! Nothing can replace it. Food at Blue lagoon and great outdoors was much better and less crowded than the Garden Cafe.


Publication Date: 06/13/14
Read the Bahamas ports review by !cocruising!
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