Much better than expected D-Day Anniversary Cruise: Marco Polo Cruise Review by Rowenagreen
Overall Member Rating
Much better than expected D-Day Anniversary Cruise
Embarkation: London (Tilbury)
Embarkation at Tilbury was chaotic due to a technical fault at the terminal and late disembarkation of previous passengers. Once this was rectified we were taken to our spacious and clean cabin where our luggage was waiting. The crew are meticulous regarding cleanliness and hand sanitising. This was most impressive. The stair rails are wiped down constantly and a crew member is positioned at each restaurant entrance to dispense anti bacterial hand wash. I was so pleased to see this as a friend has had a cruise ruined because of an outbreak of norovirus. At the buffet a crew member handed out cutlery with gloved hands so that cross contamination was minimised. This detailed attention to hygiene was much appreciated.
The food was satisfactory and there was a good choice but it was a bit uninspiring and dinner could have been enhanced with more fresh vegetables. The most bizarre thing was the display of each dish on a table adjacent to the Waldorf restaurant. The display plates contained a real meal and were scraped into a bucket at the end of the evening in full view of passengers. We found that quite weird.
The restaurant staff are ok, they work very hard but we felt they could not cope with the unexpected, such as a surge of passengers returning from a tour later than expected. Communication was not brilliant and one evening we were confused as to our sitting time and finally ate at 10.30 pm with resulting indigestion. Some of the restaurant and bar staff have very poor English. Most are of Eastern European origin.
The excursions were very good, the best organised were the Belgians, with the additional treat of chocolates for each guest.
It was a very special anniversary and the entertainment crew organised a fabulous deck party on D-Day which was great fun, especially as the weather was good too.
We chose this cruise specifically because we wanted to join in the D-Day anniversary and were not disappointed.
As for the ship, she is stable and quiet even in choppy waters. The decor is as expected, a bit dated but clean and comfortable. The decks slope, even in the cabins, and there are no cabins with opening windows. For this reason, unless there is a specific itinerary we would like to enjoy, we will probably not choose to sail on Marco Polo again. Less