We have cruised many times, over 20, on many different lines. We found this to be the worst, and I don't know where to start. We boarded the ship on Sunday, and there was the worst smell saw e were getting on the ship. Inside was very small, and I found it to smell. There are a few key things that made me realize I made a mistake booking the celebrity summit, and one of them was the staff was not friendly at all. As a matter if fact, there were times I felt like I was bothering them. They didn't smile and were not nice.
The food was absolutely inedible at the buffet. It was so bad we didn't eat for a day or so. We decided with the help of someone we met to try the dining room. The food was better there. So we ate there for breakfast and dinner three or four days. The choices of food were scarce and they clo everything down super early. Except the pizza, which made me sick. Our waiter was ok, not over friendly just fair. Barely got a smile out of him. They are understaffed. There was always dirty cups and plates all over the place, nobody picking them up.
Our cabin steward was almost a nudie nice. I would tell him we didn't need anything, and he would insist on cleaning or turning the bed down. The cabin was big, we had a window, but it was dated. The bathroom was disgusting and smelled so bad. I cleaned it, I brought Clorox wipes, and it still stunk. The shower was gross, with some mold. The cabin itself was never really cleaned properly.