Carnival Elation Cruise Review by berda1: Disgusted and disappointed
Member Since 2014
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Disgusted and disappointed
This was a family reunion ,my Sister in-law and her husband live in New Orleans and the rest of us live in Surrey BC .The only ones who have cruised before are My husband and myself ,my daughter and two grand daughter haven't
I am so disgusted and disappointed with Carnival cruise ,the staff was very rude and not helpful at all ( there were two or three staff members that were nice ) out of the whole ship .( it was my granddaughter's 8th birthday ,online my daughter ordered and paid for her cabin to be decorated so when we came back from our outing, so my granddaughter would be surprise for her birthday .the only thing there was a card and a present
she went to information desk ( they tried to tell her it was only done after dinner , but would listen to her ,was not helpful at all ,my daughter told then it would be to late to decorate the room now so told then she wanted a refund .she didn't get it ,they decorated the cabin after dinner it was to late .we were not More impressed .
the ship it self smelled moldy and musty in and around our cabin ,there was water leaking water into buckets ..
The quality of food was terrible, in the dinning room the food we received was cold ,three people at out table sent back ,when they replace it was not much better .
We are so unhappy with Carnival ,the rest of the family are turned off of cruising ,I am so sad because I was the one who made the arrangements and This was the first time my granddaughters would meet the Aunt ,This was a very upsetting holiday and reunion ,
I would NOT recommend Carnival cruise to anyone .There are a lot of cruise lines to chose from ,so please beware of the one .if you don't want to waste your money. holidays and your memory's
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